Returns and Refunds

RETURNS & REFUNDS

As most of our products are intended for personal hygiene; once opened, they are not returnable.

Return requests must be received within 10 days of the order date on your receipt/invoice. Please contact us for a return authorization. Also note that customers are responsible for return shipping costs and a 15% restocking fee applies only on original manufacturers sealed packaging. For all other items that are not sealed, these items will be deemed as non-resalable. If the returned item(s) upon receipt are deemed to be unusable or non-resalable, Curl Bar Beauty Salon will not issue a refund for the product(s) or shipping costs.
If Curl Bar Beauty Salon paid prior shipping costs, even if only part of the order is returned, the shipping cost of the items returned will be debited from your credit card.

Also do enclose a copy of your receipt/invoice with the return authorization, along with “unopened” items.

If you have any questions, please contact us:

Curl Bar Beauty Salon

info@curlbar.ca